Payment Terms
Last Updated: April 20, 2025
Accepted Payment Methods
We accept payments through major credit cards, debit cards, and other electronic payment methods as indicated during the checkout process. All transactions are processed through secure payment gateways that comply with industry standards for data protection.
Pricing and Fees
All prices are listed in United States Dollars (USD) unless otherwise specified. The prices displayed on our website include all applicable fees unless stated otherwise. We reserve the right to modify our pricing at any time, but changes will not affect orders already confirmed.
Any additional charges such as taxes, processing fees, or third-party service fees will be clearly disclosed before you complete your purchase.
Billing Cycles
For subscription-based services, billing occurs on a recurring basis according to the plan you select. Common billing cycles include monthly, quarterly, or annual periods. Your payment method will be automatically charged at the beginning of each billing cycle unless you cancel your subscription before the renewal date.
You will receive a receipt via email after each successful payment.
Payment Authorization
By providing payment information, you authorize us to charge the specified payment method for all fees associated with your purchase or subscription. You confirm that you are authorized to use the payment method provided and that the information you supply is accurate and complete.
Failed Payments
If a payment fails due to insufficient funds, expired card details, or other reasons, we will attempt to notify you via email. We may retry the payment or suspend your access to services until payment is successfully processed.
You are responsible for maintaining current and valid payment information. Failure to resolve payment issues may result in service interruption or account termination.
Refunds and Cancellations
Refund eligibility depends on the nature of the product or service purchased. Generally, subscription fees are non-refundable except where required by law or as specified in our refund policy.
To request a refund or cancel a subscription, please contact us using the information provided on our website. Cancellations must be submitted before the next billing cycle to avoid charges for the upcoming period.
Chargebacks and Disputes
If you dispute a charge with your payment provider without first contacting us, we reserve the right to suspend or terminate your access to our services. Chargebacks initiated without valid cause may result in additional fees or legal action.
We encourage you to contact us directly to resolve any billing concerns before escalating to your financial institution.
Currency Conversion
If your payment method uses a currency different from the one in which we bill, your financial institution may apply conversion rates and fees. We are not responsible for any currency conversion charges imposed by third parties.
Security
We take the security of your payment information seriously. All payment data is transmitted using encryption technology and stored in compliance with Payment Card Industry Data Security Standards. We do not store complete credit card information on our servers.
Changes to Payment Terms
We may update these Payment Terms from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.
Contact Information
If you have questions about these Payment Terms or need assistance with billing matters, please contact us:
Gentle Pyran
430 Jewell Boone Rd, Pelion, SC 29123, United States
Phone: +15184317920
Email: contact@gentlepyran.com